Acer AR380 F1 Integrating Medical Information Systems and Accelerating the Work Flow of Medical Treatment Processes



Customer
National Taiwan University Hospital
Description
One of the largest hospitals in the island of Taiwan, National Taiwan University Hospital (NTUH) has over 900 on staff physicians, 2000 plus beds, over 5,000 employees in total and sees over 2 million patients annually. For more information about NTUH, please visit the website http://www.ntuh.gov.tw
Model
Acer AR380 F1 servers
Solution requirement
Handle multiple IT functions for a new cardiovascular monitoring center
Success
Integrating, replacing multiple servers, and medical equipments through virtualization solution within 3 months from various medical departments



Taiwan University and Acer join forces to design a next generation Medical Information System

Thanks to improved medical information and technology breakthroughs, we are now living in a world where people are living ever longer. As such, hospitals now become our closer friends and rely on them more than ever. Behind the hospital scene, others technologies are advancing more quietly, like medical diagnostic equipment, precision medical treatment devices, as well as medical information systems.

Walking into one of premier hospitals in Taiwan ¡V Taiwan University Hospital ¡V most patients expect the following experience: after registration, computer will send your information to the out-patient exam room. During the diagnostics, doctor will retrieve patient medical history from the computer, and when treatment is needed, the doctor will digitize the information in the patient medical history file. This process is the result of medical information being computerized.

However, Dr. Lin, Long-Chun, department of Internal Medicine, Taiwan University Hospital, believes all these systems can be grouped into two broad systems: PACS (Picture Archiving & Communication System) and EMR (Electronic Medical Record) - systems that still have a lot of room for improvement.

According to Dr. Lin ¡§Regardless of whether we are talking about PACS or EMR systems, they only do two simple things ¡V using computers to store and dispatch information; and the purchased hardware is often overkill. Furthermore, because of a lack of experts who understand both medical practice and information technology, there are often gaps. For example, medical purchasing personnel in the hospital may not understand computer hardware and software specifications. The computer hardware purchasing personnel may not understand medical equipment such as X-ray, EKG, Ultrasonic, CAT scan, endoscopic equipment.

And because these kinds of equipment are unable to be integrated with hospital computer systems, hospitals may only have limited vendor information upon which to make purchasing decisions.¡¨

For example, as the premier medical institution in Taiwan, National Taiwan University Hospital often makes a lot of different medical purchases where the solution is given as complete package - including computing equipment, software, and installation and consultation services. However, after years of upgrades and expansion, trying to achieve cohesion between these many application-specific solutions can become a real nightmare.

Dr. Lin is very clear that technology advancement in recent years has allowed computer performance to make huge performance leaps in just a small amount of time. A single solution on a single server hardly optimizes its performance and system loading. If it is possible to integrate multiple vendor¡¦s IT equipment and applications together into a single server only, the server utilization can be optimized, and physical space can also be significantly reduced. With recent establishment of Vascular Center from University Medical Hospital, Dr. Lin is able to take this opportunity to work with Dr. Du, Chao-Cheng to design a space saving, cost reducing, green medical information system. This solution will be made of different brands of medical equipment, applications, and other medical related information systems.

Acer AR380 F1 at the heart of a ¡¥triple-crown¡¦ solution

The critical path of all different kinds of medical systems with servers is not about using expensive server, or its connection nor its control, but applications! Through Virtual Machine solution, once medical treatment applications are installed and setup in the virtual machine, one or two servers are all that¡¦s needed to connect with medical equipment and hospital terminals. This solution will improve searches and retrievals of patients¡¦ medical information. Most importantly, this virtual solution saves overall cost and power used for a more environmentally friendly solution.

Under the Integrated Medical Information System Plan from Taiwan University Hospital, the essential requirement for this server is to have a high speed network transmission and real time digital image processing integrated with additional medical equipment and applications. The Acer AR380 F1 server meets all requirements in a 2U form factor, with dual Intel Xeon quad-core processors, and four onboard Ethernet ports. The server¡¦s high reliability, flexibility, and expandable architecture, has allowed it to perform very well in recent evaluations, but pricing is much more competitive compared to other tier-1 server vendors.

Aside, Acer¡¦s prompt after-service is also critical factor for Dr. Lin and Dr. Du to select Acer servers. Dr. Lin pointed out, ¡§In the past, most medical equipments equipped with servers from other international branded servers. When there is technical service issue, we often have to send the server abroad for repair; else we have to wait for long time for spare part to arrive from abroad. But through this program, Doctors, medical technicians, and Acer service personnel can communicate face to face efficiently to pin-point the problems and reach an immediate resolution. In this case, it only took three months to set up and operate two Acer AR380 F1 servers to run a wide variety of applications and integrate with other hardware.

Overall, through this program, Taiwan University Hospital is able to comprehensively customize their integrated medical system, and medical equipment vendors are also able to work hand-in-hand with IT vendors to gain valuable multi-vendor integration experience. This three-way, winning solution has proven a true success delivering quality medical care to public of Taiwan.